Return Policy

Customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

Return Window

Returns may be requested within 30 days of delivery.

Return Requirements

To be eligible for a return:

  • Product must be unused and in original condition.
  • Product must include all original packaging and accessories.
  • Proof of purchase may be required.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Custom products
  • Clearance items
  • Special-order products

Damaged or Defective Products

If your product arrives damaged or defective, please contact us immediately.

Please include:

  • Order number
  • Photos of the damage
  • Description of the issue

Our team will work quickly to resolve the matter.

Refunds

Approved refunds will be issued to the original payment method.

Questions?

Contact us at info@stardrix.com.