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Customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.
Returns may be requested within 30 days of delivery.
To be eligible for a return:
Certain items may not be eligible for return, including:
If your product arrives damaged or defective, please contact us immediately.
Please include:
Our team will work quickly to resolve the matter.
Approved refunds will be issued to the original payment method.
Contact us at info@stardrix.com.
Yes. Most orders are fulfilled from our US warehouses, ensuring fast and reliable delivery throughout the United States.
Most in-stock orders are processed within 1–2 business days and delivered within 2–7 business days depending on destination.
If your order arrives damaged, please contact us as soon as possible. Our team will work quickly to provide a replacement or appropriate resolution.
Most products include standard mounting hardware. Please review individual product descriptions for complete package contents.
All Stardrix products are backed by a manufacturer's warranty. Warranty coverage varies by product category and model.
Yes. We welcome bulk and project orders for contractors, facility managers, distributors, and commercial projects. Please contact our team for volume pricing and project support.
You can reach our support team via email during normal business hours. We strive to respond to all inquiries within one business day.
Talk with our team for bulk orders, distributor pricing, and project support.
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